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CUSTOMER SERVICE AND SUPPORTCustomer service and support (CSS) is the part of a company's customer relationship management (CRM) department that interacts with a customer for their immediate benefit, including components such as the contact center, the help desk, and the call management system. According to Lithium Technologies (a CSS product vendor), corporate costs for CSS interactions are expected to reach $100 billion in 2004. To increase customer satisfaction, while minimizing the costs involved, many companies are turning to customer-based service applications such as Web self-service and online communities for customer-to-customer support. 
WHAT WE DO AS A COMPANY?
WE ARE A PREMIER OUTSOURCING
ORGANIZATION STATIONED BOTH IN THE PHILIPPINES AND THE UNITED
STATES.OUR REPUTATION IS RAPIDLY CLIMBING TO THE TOP ECHELONS OF
GLOBAL CALL CENTERS,DUE MAINLY TO OUR PERSONALIZED APPROACH TO EVERY
CLIENT'S UNIQUE REQUIREMENTS.
TRUE PHILIPPINES OUTSOURCING is a Business Process and Contact
Center Outsourcing provider with international presence around the
globe. We are a company that can adapt quickly and successfully to
any service requirements via telephone, web, fax, email, and SMS.
TRUE PHILIPPINES OUTSOURCING takes
great pride in providing global business process (BPO) and Contact
Center outsourcing to a variety of market segments. We combine
industry knowledge and expertise with solid execution, providing
clients with real business solutions for every stage of a customer’s
life-cycle.
Our global footprint,
state-of-the-art technologies and experienced management enables us
to continuously outperform industry standards. Our efficient approach
lowers client’s costs through metrics, results being faster handle
times, higher call success rates, improved sales conversions and
customer satisfaction scores.
Our Mission To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.  SERVICES OFFERED
COSTUMER SERVICE
Your customers always need some
assistance – from a simple price inquiry to how to operate a
product. It’s important that your customers are satisfied before,
during and after any transaction. This is vital to retain your
current customers and attract new ones.
TRUE PHILIPPINES OUTSOURCING recognizes that good
customer service is the lifeblood of your business. We provide your
customers with the finest Customer Service by utilizing only the best
agents and proven procedures. What matters is that your customers
stay happy and satisfied.
TECHNICAL SUPPORT
TRUE PHILIPPINES OUTSOURCING, your customers are in
good hands. Our expert Technical & Help-desk Support agents can provide the much needed information, assistance, or solutions to any
technical problem to get your customers back on track right away. We
can customize any Technical Support solutions to suit your specific
needs, including:
Technical and Help Desk Support
E-Mail and Live Chat Support
SALES
TRUE PHILIPPINES OUTSOURCING can take care of finding
more customers for you. With our help, you can focus on the core
essentials of your business. We have professional agents who can do
both inbound and outbound sales or telemarketing. Using our tested
methods, we can engage leads and contacts, then qualify and create
new customers for your business. Boost your sales with any of our
proven Telemarketing solutions:
Inbound and Outbound Sales
Product Promotion
CONTACT US NOW!
Customer
service is our business so you should find every experience as as
good as your first, simple smooth and very effective. If you have any
questions, please don’t hesitate to contact us we are here to
assist you
.
PHONE
US 1-727-375-3559
EMAIL
info@fafscorp.com
LOCATION
3152
Little Rd Ste 403
Trinity,
FL 34655
WE
ARE OPEN FOR BUSINESS 24/7 CALL US NOW!
PARTNERS AND AFFILIATES
GlobalLink BPO
www.globallinkbpo.com
TOLL FREE:1-(727) 375-3559 Email: sales@GlobalLinkbpo.co Skype: GlobalLink CEBU GLOBAL TELESERVICES,INC www.cebuglobaltel.com Email: info@cebuglobaltel.com
SUPPOTING LINKS:
http://goodqualityservicesoutsourcing.weebly.com
http://jobperformanceoutsourcing.weebly.com
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Wednesday, November 12, 2014
TRUE PHILIPPINES OUTSOURCING
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